One shared Inbox
Email and Messenger conversations share the same customer history, ownership, and status.
Customer support for small ecommerce teams
Every customer conversation. One friendly Workspace.
Bring email, website messages, and store context into one calm Inbox. Connect Shopify, WooCommerce, BigCommerce, or a storefront you built yourself.
Free forever · No card · Unlimited human conversations
Sell anywhere.
Help from one place.
Help from one place.
Juniper Goods
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Inbox 4
⌕ Search conversations
Maya Thompson
2mCan I change my address?
Order
Noah Bell
The blue one arrived—love it.
Priya Shah
Order #1048
Can I change my address?
Website Messenger · Maya Thompson
Shopify · Order #1048Unfulfilled
2 items · $86.00 · Portland, OR
Hi! I just ordered, but I used my old shipping address. Can I change it?
Yes—I found order #1048 before it shipped. Send me the new address and I’ll help from here.
Maya saw your reply
Write a kind, useful reply…
＋ ☺Send reply
The order context is already there
Know the customer before you answer.
Connect your store and Minnas brings the useful details beside the conversation. See who is asking, what they ordered, and what still needs an answer without bouncing between tabs.
1. Connect
Add Shopify, WooCommerce, or BigCommerce to your Workspace.
2. See the story
Keep customer details, recent orders, and conversation history together.
3. Reply together
Assign, tag, draft, and answer from one shared Inbox.
Maya Thompson
Customer since May 2025
Total spent
$264.00
Orders
3
Order #1048
Linen tote · Market pouch
$86.00
UnfulfilledAddress question
The conversation, customer, and order stay together—so the next reply starts with context.
The useful parts of a support platform
Everything your store needs to answer well.
Keep the Inbox, store context, AI help, and automation. Skip the per-teammate pricing and enterprise ceremony.
Answers with order context
See the customer and recent store activity beside the message that needs a reply.
AI that helps your team
Draft replies, summarize long threads, and automate the repeatable work while your team stays in control.
Your store, your choice
Built for ecommerce.
Not locked to one platform.
Start with Shopify, connect WooCommerce or BigCommerce, or add Messenger to a storefront you built yourself. Your support setup can stay put when your commerce stack changes.
Shopify
WooCommerce
BigCommerce
Any website
Bring your storefront.
Choose your platform
Shopify
Install Minnas and publish Messenger to your theme
WooCommerce
BigCommerce
Any website
Building your own storefront?
Your coding agent can set up Minnas, too.
With your approval, it can match your brand, add help answers and Guided flows, install Messenger, and verify the live page.
Simple pricing
Keep conversations free.
Grow when the work does.
Human conversations are unlimited on every plan. Choose the teammate, AI, automation, and Brand capacity that fits your Workspace.
Free
$0 forever
One Brand, one Teammate, 20 AI actions a month.
Core
$49/mo
or $490/year
One Brand, unlimited Teammates, 500 AI actions a month.
Pro
$99/mo
or $990/year
Up to five Brands, one unified Inbox, 2,500 pooled AI actions.
Shopify stores can stay on Free with no charge approval.